Creator Coordinator Specialist
Relay is a fast-growing network of 300+ hyperlocal creators powering authentic, high-impact content for local brands — all at a fraction of the cost of traditional influencer marketing. We’re expanding, and we need a sharp, proactive coordinator to make the magic happen behind the scenes.
🚀 Your Mission:
Be the quarterback of the creator side of the business. You’ll lead our creator workflow from first outreach to final deliverables — keeping creators organized, aligned, and on-time. You’re the glue that connects local creators to businesses and ensures everything runs like clockwork.
A top performer in this role will become the go-to expert on creator ops, with the opportunity to grow into a full-time or leadership position as we scale.
✍️ What You’ll Do:
Recruit & Align Creators
- Actively scout new local creators who fit our style, vibe, and standards
- Review applications and match creators to relevant brands and campaigns
- Send DM offers and follow up via email
- Share briefs, visit info, and booking links — and follow up to confirm participation
Own the Creator Workflow
- Set clear expectations on visit dates, tags, deliverables, and deadlines
- Follow up consistently to keep everything on track
- Coordinate reschedules or changes as needed
Track & Review Content
- Make sure all deliverables are submitted on time
- Review every post for quality, formatting, and brand guidelines
- Organize all creator content in Google Drive using smart naming conventions
Collaborate Internally
- Keep the Community Director updated on creator progress and visit dates
- Flag red flags like ghosting, no-shows, or low-quality content
- Maintain status boards and reporting docs to keep the team in the loop
Be the First Line of Support
- Troubleshoot creator questions or concerns about brand expectations
- Jump in fast to fix problems and protect client relationships
- Spot issues early and course-correct before they become fires
🧠 You’re a Fit If You:
- Have sharp organizational skills and follow-through is your superpower
- Know how to talk to creators and get them excited to work with you
- Are fluent in Instagram DMs, Google Drive, and email
- Are obsessed with the details — tags, timelines, formatting, and folders
- Thrive in a fast-moving, always-juggling environment
- Bonus: You're in Pittsburgh or know the small business scene here well
💸 Compensation:
- Hourly 1099 contract - Rate based on experience
📣 Why This Role Rocks:
- Flexible schedule and remote-friendly (but we love local)
- You'll play a central role in the creator economy, directly shaping how Relay delivers for clients
- Big upside: you’ll be one of the first hires managing creator ops, with lots of room to grow as we scale