Relay is a fast-growing network of 300+ hyperlocal creators powering authentic, high-impact content for local brands — all at a fraction of the cost of traditional influencer marketing. We’re expanding, and we need a sharp, proactive coordinator to make the magic happen behind the scenes.

🚀 Your Mission:
Be the quarterback of the creator side of the business. You’ll lead our creator workflow from first outreach to final deliverables — keeping creators organized, aligned, and on-time. You’re the glue that connects local creators to businesses and ensures everything runs like clockwork.

A top performer in this role will become the go-to expert on creator ops, with the opportunity to grow into a full-time or leadership position as we scale.

✍️ What You’ll Do:

Recruit & Align Creators

• Actively scout new local creators who fit our style, vibe, and standards
   
• Review applications and match creators to relevant brands and campaigns
   
• Send DM offers and follow up via email
   
• Share briefs, visit info, and booking links — and follow up to confirm participation
   

Own the Creator Workflow

• Set clear expectations on visit dates, tags, deliverables, and deadlines
   
• Follow up consistently to keep everything on track
   
• Coordinate reschedules or changes as needed
   

Track & Review Content

• Make sure all deliverables are submitted on time
   
• Review every post for quality, formatting, and brand guidelines
   
• Organize all creator content in Google Drive using smart naming conventions
   

Collaborate Internally

• Keep the Community Director updated on creator progress and visit dates
   
• Flag red flags like ghosting, no-shows, or low-quality content
   
• Maintain status boards and reporting docs to keep the team in the loop
   

Be the First Line of Support

• Troubleshoot creator questions or concerns about brand expectations
   
• Jump in fast to fix problems and protect client relationships
   
• Spot issues early and course-correct before they become fires
   

🧠 You’re a Fit If You:

• Have sharp organizational skills and follow-through is your superpower
   
• Know how to talk to creators and get them excited to work with you
   
• Are fluent in Instagram DMs, Google Drive, and email
   
• Are obsessed with the details — tags, timelines, formatting, and folders
   
• Thrive in a fast-moving, always-juggling environment
   
• Bonus: You're in Pittsburgh or know the small business scene here well
   

💸 Compensation:

• Hourly 1099 contract - Rate based on experience
   

📣 Why This Role Rocks:

• Flexible schedule and remote-friendly (but we love local)
   
• You'll play a central role in the creator economy, directly shaping how Relay delivers for clients
   
• Big upside: you’ll be one of the first hires managing creator ops, with lots of room to grow as we scale